Being Kind to the 3am you
Speaker | Katie McLaughlin |
---|---|
Time | 2019-01-22 10:40 |
Conference | LCA2019 |
Sleep. Paged at 3am. Tired.
Tips applicable if sick.
Essential documentation. Write stuff down.
Where? Critical.
Somewhere where you can throw notes down.
wiki/github/etc
Requirements:
- Editable. Without PRs.
- Searchable. Not going to find notebook with documentation at 3am.
- Behind company firewall.
- Discoverable by co-workers.
Document your tools.
- Ensure tools aren’t dangerous.
- Environment variables need to be set.
Contextual information in alert. Link to important information for server or service.
Post Mortem.
- Update documentation after events occurred.
- Feedback loop.
Recurring issues.
- Balancing act with time spent vs time saved.
Learning. Learn how environment works. Teach this to others.
Flag change. Update documentation with infrastructure changes.
At 3am: Write down every command and every output.