Speaker Jon "maddog" Hall
Time 2004-01-15 09:00
Conference LCA2004

Users want simplicity.

e.g. “remove item” should not be default menu item.

e.g. Only the bare minimum controls:

  • compose mail, send mail, forward mail, reply mail, delete mail
  • no folders support
  • all other controls should get hidden and not displayed
  • different levels of users: beginners, …, advanced, …: Linus Torvalds

Managers want:

  • plans, even if never done
  • road maps, not needed for open source, as everything is open

Different categories of users

  • home users
  • small business users, use consultant
  • large business users?